TRADE Terms & Conditions
Please note that Trade customers are afforded additional benefits such as trade discounts and the ability to pay by bank transfer. No credit facilities are granted. All goods must be paid in full with cleared funds prior to shipping.
All orders via online or telephone may not be cancelled once placed without prior agreement. Restocking charges may apply.
Whilst every care is taken to ensure goods arrive in perfect condition any damage should be reported within 48 hours after such time it is deemed that lights have arrived in perfect condition.
Goods may not be returned where trade pricing has been applied, as this is a business to business transaction differing conditions apply to that of the distance selling laws. This does not effect statutory rights.
In the unlikely event that goods develop an electrical fault a replacement or suitable alternative will be supplied. Goods and not covered for accidental damage or wear and tear.
No compensation for delay of supply will be paid by The Lighting Company.
No Compensation for 3rd party contracts will be paid by the Lighting Company.